Frequently asked questions

STOKO® products are produced in the most modern production systems, filled, packaged into boxes and put on palettes. Each year around 10,000 tonnes of high quality skin protection products leave our factory like this. From a logistical perspective sending individual tubes or bottles would require significant manual resources and time. But if you only need smaller quantities beyond the original box sizes, you can get these in our online shop www.stoko-shop.de.

STOKO® Skin Care provides a wide-ranging network of dealers throughout the Federal Republic of Germany. Call us and we will tell you the right dealer near your location:
+49 2151 38-1827/-1828/-1829.

Private and small commercial customers can purchase individual packages in Germany via the online shop www.stoko-shop.de. All of the products that can be found on our website are available for delivery.

You can buy STOKO® Skin Care products from the relevant national representatives around the world. You will find all of the addresses of our representatives under the "Contact" navigation option.

Use the product search by professional groups or applications under the "Application areas" option. This will provide our product recommendations for your precise application. You will find additional information on the products under "Downloads". We are also happy to provide personal advice if you wish!

As a manufacturer of cosmetic products we are subject to the Cosmetic Regulation. This demands a minimum storage period of 30 months after the date of manufacture, which we guarantee. In most cases our products can be used even beyond this time without problems.

Each packaging includes a symbol that shows you for how many months the product can be stored after it has been opened.

All STOKO® products have an 8 to 10 digit batch number from which we can derive the item's manufacturing date. If in doubt simply contact us.

Of course. You also have the opportunity to download the desired documents at any time from our website, either under the relevant product or from "Downloads" - by selecting the ones you require from the complete list.